AU Sales & Marketing
AU Sales & Marketing
Job Overview
AU Sales & Marketing Support professionals provide remote assistance to Australian businesses with lead generation, customer outreach, sales administration, digital marketing, content coordination, and customer engagement. The role helps businesses generate and manage leads, maintain customer relationships, support sales activities, and strengthen their online presence.
Key Responsibilities
Research and identify potential customers and business prospects
Perform lead generation and prospecting activities
Build and maintain lead and prospect databases
Conduct outbound calls, emails, and follow-ups
Qualify leads and identify potential sales opportunities
Schedule sales calls, consultations, demonstrations, and appointments
Maintain CRM records and update lead information
Follow up quotations, proposals, enquiries, and prospective customers
Assist sales teams with pipeline and opportunity tracking
Prepare sales presentations, proposals, and marketing materials
Assist with email marketing campaigns and customer communications
Coordinate social media content and posts
Assist with content creation and content scheduling
Monitor social media messages, comments, and customer enquiries
Conduct basic market and competitor research
Assist with website and digital marketing administration
Track marketing activities, leads, and campaign results
Prepare basic sales and marketing reports
Maintain customer and prospect relationships
Provide general sales and marketing administrative support
Skills & Qualifications
Previous experience in sales, marketing, lead generation, customer service, business development, or virtual assistance
Experience supporting Australian businesses is an advantage
Strong written and verbal English communication skills
Confident and professional telephone communication
Strong interpersonal and relationship-building skills
Good understanding of lead generation and sales processes
Strong organisational and time-management skills
Ability to manage multiple leads, campaigns, and follow-up activities
Creative mindset with attention to detail
Basic understanding of digital marketing and social media
Strong research and data-entry skills
Ability to work with CRM and marketing platforms
Self-motivated and comfortable working independently in a remote environment
Sales or digital marketing qualifications are an advantage
Technology & Platforms
Candidates may work with commonly used sales, CRM, marketing, communication, and content platforms, including:
HubSpot
Salesforce
Zoho CRM
Pipedrive
Mailchimp
Klaviyo
Canva
Meta Business Suite
Google Ads
Google Analytics
Microsoft 365
Google Workspace
Microsoft Teams / Zoom
Social Media Management Platforms
Email Marketing Platforms
CRM and lead management systems
Experience with specific platforms is an advantage but may not always be required, depending on the client's requirements and training provided.
Sales Virtual Assistant • Lead Generation Specialist • Sales Development Representative • Business Development Assistant • Marketing Assistant • Digital Marketing Assistant • Social Media Assistant • CRM Assistant • Appointment Setter • Customer Engagement Specialist • Sales Administrator • Marketing Coordinator
Work Equipment & System
To support reliable remote work and client requirements, applicants should have access to the following:
Laptop, desktop, or MacBook
Processor: Intel Core i5 or equivalent, minimum
Windows: Windows 11 or later
macOS: macOS Ventura or later
Memory: Minimum 8 GB RAM
Storage: Minimum 256 GB
Primary Internet: Minimum 50 Mbps
Backup Internet: Minimum 25 Mbps
Applicants should have a reliable backup internet connection that can be used if the primary connection becomes unavailable.
A reliable power backup solution is required to help maintain work continuity during power interruptions.
Examples may include:
UPS
Power station
Battery backup
Other reliable backup power solution
Depending on the position and client requirements:
Noise-canceling headset (Wired USB Preferred)
Webcam
External monitor
Surge protector
Dedicated workspace