Dental Virtual Assistant
Dental Virtual Assistant
Job Overview
Dental Virtual Assistants provide remote administrative and patient support to dental practices.
Key Responsibilities
Appointment scheduling
Appointment confirmation
Patient communication
Insurance verification
Dental insurance coordination
Patient data entry
Referral coordination
Treatment plan follow-up
Administrative documentation
General dental office support
Skills & Qualifications
Dental or healthcare administrative experience preferred
Knowledge of dental terminology preferred
Strong communication skills
Excellent customer service
Strong organizational skills
Attention to detail
Ability to handle confidential patient information
Previous dental software experience is an advantage
Technology & Platform
Experience with:
Dental Practice Management Systems
Dental EHR systems
Insurance portals
Scheduling platforms
Microsoft Office
Google Workspace
Communication platforms
Work Equipment & System
To support reliable remote work and client requirements, applicants should have access to the following:
Laptop, desktop, or MacBook
Processor: Intel Core i5 or equivalent, minimum
Windows: Windows 11 or later
macOS: macOS Ventura or later
Memory: Minimum 8 GB RAM
Storage: Minimum 256 GB
Primary Internet: Minimum 50 Mbps
Backup Internet: Minimum 25 Mbps
Applicants should have a reliable backup internet connection that can be used if the primary connection becomes unavailable.
A reliable power backup solution is required to help maintain work continuity during power interruptions.
Examples may include:
UPS
Power station
Battery backup
Other reliable backup power solution
Depending on the position and client requirements:
Noise-canceling headset (Wired USB Preferred)
Webcam
External monitor
Surge protector
Dedicated workspace