Job Overview
Prior Authorization Specialists help healthcare practices obtain required authorization or approval from insurance companies before certain services, procedures, medications, or treatments are provided.
Key Responsibilities
Review authorization requirements
Verify insurance benefits
Submit authorization requests
Gather clinical and supporting documentation
Communicate with insurance companies
Track authorization status
Follow up on pending requests
Document authorization information
Communicate authorization outcomes to the appropriate team
Skills & Qualifications
Healthcare administrative experience preferred
Prior authorization experience preferred
Understanding of insurance benefits
Strong organizational skills
Excellent communication
Ability to work with confidential information
Strong attention to detail
Ability to manage multiple authorization requests
Technology & Platforms
Experience with:
EHR systems
Insurance portals
Authorization platforms
Availity
Payer websites
Microsoft Office
Google Workspace
Work Equipment & System
To support reliable remote work and client requirements, applicants should have access to the following:
Laptop, desktop, or MacBook
Processor: Intel Core i5 or equivalent, minimum
Windows: Windows 11 or later
macOS: macOS Ventura or later
Memory: Minimum 8 GB RAM
Storage: Minimum 256 GB
Primary Internet: Minimum 50 Mbps
Backup Internet: Minimum 25 Mbps
Applicants should have a reliable backup internet connection that can be used if the primary connection becomes unavailable.
A reliable power backup solution is required to help maintain work continuity during power interruptions.
Examples may include:
UPS
Power station
Battery backup
Other reliable backup power solution
Depending on the position and client requirements:
Noise-canceling headset (Wired USB Preferred)
Webcam
External monitor
Surge protector
Dedicated workspace